5 Minute Marketer: 5 Ways to Improve Your Customer Experience


Give us 5 minutes and we’ll deliver everything you need to know about how to improve your customer experience. We know you’re busy, that’s why we’re launching this new podcast series, “The Five Minute Marketer” where we will give you all the facts and none of the filler about a timely and relevant topic in the Marketing world. This week’s topic is, “5 ways to improve your customer experience”. 
After listening you will know:
-How to put yourself in the shoes of your customer
-What Micro-Interactions determine your online success
-Why you need to simplify your ‘on-ramps’
-How to clear out the clutter
-Why you need to formalize your follow-up process


To download or listen on iTunes hit that “subscribe” button to get a fresh episode of the Chicago Marketing Podcast delivered to you every Friday! Leave us a review too. We’d love to hear your thoughts.


Magnani is an experience design and strategy firm that crafts transformational digital experiences to delight users and deliver sustainable competitive market advantages for our clients.


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